El Melliani Sarah
Marketing Student | Customer Service & Operations Specialist
Andenne, BE.About
Highly motivated and adaptable marketing student with a strong foundation in customer service, logistics, and operational efficiency. Proven ability to thrive in fast-paced environments, manage diverse responsibilities, and collaborate effectively within a team. Eager to leverage strong communication and problem-solving skills to contribute to a dynamic marketing or customer-focused role.
Work
Aldi
|Préparatrice de commande (Order Preparer)
Gembloux, Namur, Belgium
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Summary
Efficiently prepared and organized customer orders, utilizing material handling equipment to support warehouse logistics.
Highlights
Prepared diverse orders on pallets, ensuring accuracy and readiness for dispatch within tight deadlines.
Operated manual and electric pallet jacks safely to transport goods and optimize warehouse flow.
Maintained an organized workstation, contributing to overall operational efficiency and safety standards.
Surfside Poke
|Étudiante polyvalente (Versatile Student Assistant)
Namur, Namur, Belgium
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Summary
Managed front-of-house operations and food preparation, ensuring customer satisfaction in a fast-paced environment.
Highlights
Provided efficient service and prepared quick-service meals, adhering to quality and presentation standards.
Engaged positively with multiple clients daily, resolving inquiries and enhancing their dining experience.
Collaborated effectively within a team to maintain smooth operational flow and high service levels during peak hours.
Surfside Poke
|Étudiante polyvalente (Versatile Student Assistant)
Namur, Namur, Belgium
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Summary
Oversaw cash transactions and customer interactions, ensuring accurate financial processing and positive client experiences.
Highlights
Managed cash register operations, processing multiple transactions accurately and efficiently.
Provided direct customer service, assisting with orders and addressing immediate needs to ensure satisfaction.
Contributed to a positive customer environment through attentive service and effective communication.
ISS
|Étudiant ouvrier - Technicienne de surface (Student Worker - Surface Technician)
Namur-Huy, Namur, Belgium
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Summary
Maintained cleanliness and hygiene standards across various facilities, ensuring a safe and compliant environment.
Highlights
Executed daily cleaning and maintenance tasks, upholding high standards of facility presentation and order.
Strictly adhered to hygiene and safety protocols, contributing to a secure and compliant working environment.
Managed cleaning supplies and equipment efficiently to support ongoing operational needs and minimize waste.
Serveuse en salle (Waitress)
Bruxelles, Brussels, Belgium
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Summary
Ensured a clean and welcoming dining atmosphere, contributing to an excellent customer experience.
Highlights
Performed regular maintenance and cleaning of dining areas, ensuring high standards of presentation and hygiene.
Maintained an organized and tidy workspace, supporting efficient service delivery and guest comfort.
Contributed to a positive guest experience through a well-maintained and inviting environment.
Education
Henallux IESN
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Bachelier Marketing (Bachelor of Marketing)
Marketing
Institut Sainte-Begge Andenne
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CESS Général (High School Diploma)
General Studies
Languages
French
Arabic
Dutch
English
Spanish
Skills
Core Competencies
Customer Service, Teamwork, Operational Efficiency, Problem-Solving, Adaptability, Time Management, Communication, Client Relations, Logistics Support.
Technical Skills
Cash Handling, Order Preparation, Pallet Jack Operation (Manual/Electric), Hygiene & Safety Standards, POS Systems (Inferred).
Marketing (In Progress)
Marketing Strategy (Foundational), Market Research (Foundational), Brand Awareness (Foundational).
Interests
Hobbies
Travel, Languages, Cultures.